Privacy Policy

1 Overview & Scope

Duatsung Limited Company ("Duatsung", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, store, and safeguard information obtained through our website, mobile interfaces, logistics dispatch tracking systems, and commercial services.

As a dual United States and Ghanaian operating entity, our data processing practices comply with applicable international standards, including the Ghana Data Protection Act, 2012 (Act 843) and applicable United States federal and state data privacy guidelines.

2 Information We Collect

Depending on how you interact with our services—whether requesting a quote, tracking a shipment, purchasing equipment, or partnering with our civil works and procurement divisions—we collect the following categories of information:

3 How We Use Your Data

We use your personal data strictly for commercial, operational, and legal purposes, including:

• • Fulfilling Freight & Orders: Managing domestic transport, international freight forwarding, equipment procurement, and logistics tracking.
• • Customer Support & Quotes: Responding to inquiries submitted through our contact forms, processing quotes, and providing real-time shipment updates.
• • Customs & Legal Compliance: Preparing port declarations, bill of lading documentation, and ensuring compliance with US and Ghanaian trade laws.
• • System Improvement: Analyzing website traffic patterns to optimize layout performance, site security, and user experience.

4 Cross-Border Data Transfers

Because Duatsung operations span across North America (Groveport, Ohio) and West Africa (Goaso, Ghana), your information may be transferred across international borders to execute freight dispatch, port clearances, and procurement workflows.

We ensure that all cross-border transfers utilize encrypted communication channels and standard contractual clauses that safeguard your personal privacy rights regardless of location.

5 Information Sharing & Disclosures

We do not sell, rent, or trade your personal information to third parties. We only share data with authorized entities under the following circumstances:

6 Data Security & Retention

We implement technical and organizational security measures—including SSL/TLS encryption, restricted access controls, and secure server hosting—to prevent unauthorized access, alteration, or disclosure of your personal data.

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by commercial tax, shipping, and legal retention laws.

7 Your Privacy Rights

Depending on your jurisdiction, you hold rights regarding your personal data:

8 Cookies & Web Tracking

Our website utilizes standard cookies and session logs to maintain user sessions, remember active preferences, and secure contact/quote form submissions. You can configure your browser to block or alert you about these cookies, but some parts of the site may not function properly.